communication. We defined the biggest part as e-commerce, which is including not only auction and open market platform, but also price comparing website (shopping.com) and the web site for building online shopping homepage (prostores.com). After acquiring PayPal and Bill Me Later, these online payment companies not only gave profits to eBay, but also made some synergy effect with e-commerce subsi
ntroduction
Communication Management : A change in management paradigm
SNS is a platform to build social networks or social relations among people who share interests, activities, backgrounds, or real life connections.
New Trends of Enterprise SNS
Enterprise SNS Market is
still at an early stage.
Positive perception of SNS already has been high overseas.
Analysis using Po
with the implementtation of SAP® CRM for a standard customer care and SAP® NetWeaverTM as a systems integration platform. syskoplan designed and implemented major parts of the overall architecture.
Based on SAP® CRM interaction center syskoplan implemented a solution which included:
Standard view of customer and contract data
Integration of all communication channels
platform which is available to provide extended function, and make both side communication possible. In this service, general users can easily modify and compliment the served information.
It means, the environment that everyone can use served data and create various service is provided, and the lots of systems which promote users participation are based. For example, Wikipedia, Amazon, ebay, an
Ⅰ. 개요
EDI는 최근 유통, 운수, 무역, 금융 부문 등에서 그 중요성이 부각되면서 시장규모가 확대되고 있으며, 특히 물류망과 무역망이 본격화되면서 EDI시장은 더욱 확산될 전망이다.
또한 인터넷의 상용화와 함께 EDI의 수요는 더욱 증가될 것으로 예상되며, 또한 EDI는 CALS/EC의 기본적 구성요소로서